Payment Policy

At Lifypet, we aim to make your shopping experience simple, transparent, and fully secure from start to finish.

Payment Security

Your security is our top priority. All payments are processed through trusted gateways protected by SSL (Secure Socket Layer) encryption, ensuring that your data remains safe and confidential during every transaction. We accept a wide range of secure payment methods: VISA, Mastercard, Maestro, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Union Pay, and Shop Pay. Your financial details are never stored on our servers, they are securely handled by our payment provider, Shopify Payments, which is PCI DSS compliant.

Currencies and Charges

All prices on our website are displayed in the store’s local currency. The total amount charged will exactly match the price shown at checkout, no hidden fees or extra costs. If your bank account or credit card uses a different currency, your payment will be automatically converted based on your bank’s current exchange rate at the time of the transaction.

How to Complete Your Payment

Add to Cart: Browse our store and add your favorite items to your shopping cart. Review Your Cart: Double-check the products and quantities before proceeding to checkout. Provide Delivery Information: Enter the required contact and shipping details. Select Payment Method: Choose your preferred payment option and confirm your purchase. Once your payment is confirmed, you’ll instantly receive an order confirmation email with your purchase details. Keep this email until your package arrives for future reference. If you don’t see the confirmation in your inbox, please check your spam/junk folder. Still missing? Contact us anytime and we’ll resend it promptly.

Credit Card and Data Protection

All credit/debit card transactions are processed in full at the time of purchase. Payments are secured through Shopify Payments, ensuring encryption between your browser and their servers. We never store or have access to your banking details. Orders are processed only after successful payment authorization. No discounts or late fees apply after payment validation. We are committed to maintaining the confidentiality of your personal data. For more details, please refer to our Privacy Policy.

Need Help?

If you experience any payment issues or have questions about our payment process, feel free to reach out:

Email: info@lifypet.com

Phone: +447400754975

Address: 128 City Road, London, United Kingdom