Terms of service

This website is operated by Reeclara Ltd.
Throughout the site, the terms “we”, “us”, and “our” refer to Lifypet.
Reeclara Ltd offers this website including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Please read them carefully before using our website.

1. General Conditions
By using this site, you confirm that you are at least the age of majority in your country or have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction (including copyright laws). A breach or violation of any of the Terms may result in immediate termination of your access to our Services.
We reserve the right to refuse service to anyone, for any reason, at any time.

2. Products and Services
All products listed on our website are subject to availability.
We make every effort to display accurate descriptions, images, and prices, but errors may occur.
Prices for our products are subject to change without notice.
We reserve the right to modify, discontinue, or limit the sale of any product or service at any time.
We also reserve the right to restrict order quantities per person, household, or order if necessary.

3. Orders and Payment
When you place an order, you agree to provide accurate, complete, and up-to-date information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
All payments are processed securely through trusted third-party payment providers .
Your payment information is encrypted and never stored on our servers.
By submitting your payment, you authorise us to charge your payment method for the total order amount, including taxes and shipping fees where applicable.

4. Shipping and Delivery
Shipping times and costs are explained in detail on our Shipping Policy page.
We are not responsible for delays caused by couriers, customs, or circumstances beyond our control (such as strikes, weather, or incorrect addresses).
Once an order is shipped, ownership of the goods transfers to the customer.

5. Returns and Refunds
Our Returns & Refunds Policy outlines your rights and how to return a product.
Customers have the right to cancel their online purchase within 14 days of receiving it, as required by UK consumer law.

6. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders made on our website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

7. Third-Party Tools and Links
We may provide access to third-party tools or include links to third-party websites.
We do not monitor or control these third parties and are not responsible for their content, accuracy, or policies.
Use of third-party tools or links is entirely at your own risk.

8. Intellectual Property
All content on this website including images, product descriptions, graphics, logos, and design is the property of Reeclara Ltd (Lifypet) or its content providers.
You may not copy, reproduce, or exploit any part of the website or its materials without our prior written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Lifypet (operated by Reeclara Ltd) will not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.
Nothing in these Terms excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

11. Prohibited Uses
You are prohibited from using the site or its content to:
  -Engage in unlawful activity
  -Violate intellectual property rights
  -Spread malware or harmful code
  -Harass, abuse, or discriminate against others
  -Collect personal data without consent
We reserve the right to terminate your use of our site if you violate any of these prohibitions.

12. Changes to the Terms
We may update or modify these Terms of Service at any time without prior notice.
Any changes will take effect immediately upon posting to the website.
Your continued use of the site after such changes means you accept the updated terms.

13. Governing Law
These Terms and any separate agreements related to your purchase or use of our services are governed by and construed in accordance with the laws of the United Kingdom.
Any disputes will be resolved by the competent courts in the UK.

14. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: info@lifypet.com
Phone: +447400754975
Address: 128 City Road, London, United Kingdom